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Refund and Cancellation Policy

Accessibility Statement

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Privacy Policy

Terms of Service

Content Moderation Policy

User Data Request Policy

Copyright and IP Policy

Refund and Cancellation Policy

Accessibility Statement

Cookie Policy

Community Guidelines

Disclaimer

Refund and Cancellation Policy

Effective Date: 19th Nov 2024
Last Updated: 19th Nov 2024

Welcome to the Qards.AI Refund and Cancellation Policy. This policy outlines the terms and conditions related to credit purchases, cancellations, and refund eligibility for the services provided on Qards.AI, which is owned and operated by Codefree Systems and Technologies Private Limited (referred to as “Codefree,” “we,” “our,” or “us”).

Qards.AI operates on a credit-based system powered by Codefree Membership. Paid features, including advanced AI functionalities, require credits that users can purchase and maintain through the Codefree Membership portal. All free features on Qards.AI are accessible without requiring credits.

1. No Refund Policy

Please Note: Qards.AI does not offer refunds for any purchases made on the Codefree Membership portal. Once credits are purchased, they are non-refundable and cannot be exchanged, transferred, or returned under any circumstances.

Reasons for No Refund Policy:

  • Digital Goods: Credits are classified as digital goods that are consumable upon purchase, and therefore, refunds are not feasible once the transaction is completed.

  • Usage-Based Model: Credits enable access to paid features and AI-powered functionalities on Qards.AI, and their usage may vary based on the user's activity. As credits are spent upon usage, refunds are not applicable.

We encourage users to carefully evaluate their need for credits and verify their purchase details on the Codefree Membership portal before finalizing any transactions.

2. Credit Purchase and Usage

  • Credit-Based System: Qards.AI operates on an integrated credit-based system provided by Codefree Membership. Credits can be purchased via the Codefree Membership portal and are required to access paid features and advanced AI functionalities.

  • Free Features: Free features on Qards.AI are accessible without requiring credits, allowing users to engage with basic functionalities at no cost.

  • Credit Balance Management: Users are responsible for monitoring their credit balance and ensuring they maintain sufficient credits to continue accessing paid features.

3. Cancellation of Credit-Based Features

  • Cancellation Process: Users may cancel the usage of any credit-based feature at any time. However, credits already spent on a feature cannot be refunded or reallocated.

  • Automatic Cancellation: If a user’s credit balance reaches zero, access to paid features requiring credits will be automatically suspended until additional credits are purchased on the Codefree Membership portal.

  • Cancelling Codefree Membership: Users who wish to stop using credit-based features may choose to discontinue purchasing credits on the Codefree Membership portal. There is no formal cancellation requirement for stopping credit purchases, as access to paid features is contingent on credit availability.

4. Frequently Asked Questions (FAQs)

4.1 Can I request a refund for unused credits?

No, refunds are not provided for any purchased credits. Once credits are added to your account, they are non-refundable and cannot be exchanged or transferred.

4.2 What happens if I run out of credits?

If your credit balance reaches zero, access to all paid features requiring credits will be automatically suspended. To resume access, you must purchase additional credits through the Codefree Membership portal.

4.3 How can I cancel my access to paid features?

To stop using paid features, simply refrain from purchasing additional credits. Access to paid features is automatically managed based on your available credit balance.

4.4 Do free features require credits?

No, free features on Qards.AI do not require credits. You can continue using these features regardless of your credit balance.

4.5 Can I transfer my credits to another user?

No, credits are non-transferable and can only be used by the account that purchased them.

5. Modifications to the Policy

We may update or modify this Refund and Cancellation Policy at any time. If significant changes are made, we will notify users via email or through a platform notification. Your continued use of Qards.AI after the effective date of any policy changes constitutes your acceptance of the new policy terms.

6. Contact Information

For questions or concerns about this Refund and Cancellation Policy, please contact us at:

By purchasing and using credits on Qards.AI, you acknowledge and agree to this Refund and Cancellation Policy.