Privacy Policy

Terms of Service

Content Moderation Policy

User Data Request Policy

Copyright and IP Policy

Refund and Cancellation Policy

Accessibility Statement

Cookie Policy

Community Guidelines

Disclaimer

Privacy Policy

Terms of Service

Content Moderation Policy

User Data Request Policy

Copyright and IP Policy

Refund and Cancellation Policy

Accessibility Statement

Cookie Policy

Community Guidelines

Disclaimer

Privacy Policy

Effective Date: 19th Nov 2024
Last Updated: 19th Nov 2024

Introduction

Qards.AI (referred to as “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines the types of information we collect from users (“you” or “your”) on our platform, how we use it, and the steps we take to ensure its protection.

Qards.AI is owned and operated by Codefree Systems and Technologies Private Limited, incorporated in Ghaziabad, Uttar Pradesh, India. By using Qards.AI, you agree to the terms outlined in this Privacy Policy.

If you have any questions or concerns, please reach out to us at info@qards.ai or contact our parent company, Codefree, at hello@codefree.io.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

a. Personal Information

When you create an account, subscribe to a service, or contact us, we may collect personal information such as:

  • Name

  • Email address

  • Contact information

  • Payment details (processed securely by third-party providers)

b. Non-Personal Information

Non-personal information refers to data that does not identify an individual directly. This may include:

  • Device information (e.g., IP address, browser type)

  • Usage data (e.g., pages visited, time spent on site, click behavior)

  • Location data (approximate geographic information based on your IP address)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Qards.AI. These technologies help us understand user behavior and preferences. You can manage or disable cookies through your browser settings, though some features may be limited if cookies are disabled.


2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To operate, maintain, and improve Qards.AI and provide our services to you.

  • Personalization: To personalize your experience, including showing you relevant content based on your interests and preferences.

  • Customer Support: To respond to inquiries, handle complaints, and provide customer service.

  • Payments and Transactions: To process payments securely through third-party providers.

  • Analytics: To understand how our users interact with Qards.AI and improve the platform.

  • Marketing and Communication: To send newsletters, promotional offers, and other updates that may interest you, with the option to unsubscribe at any time.

  • Security: To monitor for fraud, ensure data protection, and enforce our terms of service.

3. Legal Basis for Processing Personal Data

For users in certain jurisdictions, such as the European Economic Area (EEA), we process personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.

  • Contractual Necessity: Processing is necessary for a contract you have with us (e.g., to create and maintain your account).

  • Legal Obligation: Processing is necessary to comply with a legal obligation (e.g., for tax reporting or fraud prevention).

  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our platform and providing relevant content, unless those interests are overridden by your rights.

4. Information Sharing and Disclosure

We may share your information in the following ways:

a. With Service Providers

We work with trusted third-party service providers who assist us with various aspects of our business, such as payment processing, hosting, analytics, and marketing. These providers only have access to the information necessary to perform their functions and are required to protect your information.

b. With Affiliates and Partners

We may share information with our parent company, Codefree Systems and Technologies Private Limited, and affiliates, in accordance with this Privacy Policy, for the purposes of improving our services and supporting the platform.

c. For Legal Reasons

We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process, or to protect the rights, safety, and property of Qards.AI, our users, or others.

d. In Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if this occurs.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete it securely or anonymize it for further use.

6. Security of Your Information

We take data security seriously and implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data, subject to legal obligations.

  • Restriction of Processing: You can ask us to suspend processing of your personal data in certain situations.

  • Data Portability: You can request a copy of your data in a commonly used format.

  • Objection: You can object to processing based on legitimate interests.

  • Withdrawal of Consent: Where we rely on consent, you can withdraw it at any time.

To exercise your rights, please contact us at info@qards.ai. We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Qards.AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us at info@qards.ai.

9. International Data Transfers

Your information may be transferred to and maintained on servers outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Qards.AI, you consent to such transfers. We ensure that any international data transfers comply with applicable legal requirements.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the new policy on our platform and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using Qards.AI, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.